Support & Policies
Everything you need to know about your journey with Fitness Through Sports. Find answers to common questions, explore policies, or connect with our support team for assistance. Search for topics like booking rules, memberships, sports programs, or community events.
Frequently Asked Questions
Booking
Can I reschedule my sports session?
Yes. You can reschedule your session up to 24 hours before the scheduled start time through your FTS account dashboard.
Franchise
What is the minimum investment to start an FTS sports facility?
Investment requirements depend on the facility size and sports infrastructure. Most FTS community sports centers start from approximately ₹12 Lakhs.
Membership
Can I cancel my membership anytime?
Yes. You can cancel your membership before the next renewal cycle directly from your membership settings.
Booking Policies & Rules
Cancellation Rule
Sports sessions must be cancelled at least 12 hours before the scheduled start time. Late cancellations or missed sessions may result in the loss of a booking credit.
Arrival Policy
Participants should arrive 10 minutes before the session begins to allow time for warm-up and check-in. Entry may not be permitted after the session has started.
Guest Policy
Members may invite guests depending on their membership plan. Guest passes allow friends or family to experience sports sessions within the FTS community.